Strategic Enterprise Account Director

Knotch; Northern (KY); Remote; USD 200,000 - 400,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) plan

Unlimited PTO

10+ company-paid holidays

Monthly wellness stipend

Daily company-wide break

Job summary

Knotch, a remote-first AI-native platform, seeks a Senior Account Director to lead a focused portfolio of Fortune 500 enterprise customers. You will cultivate executive partnerships, craft strategic Account Plans, and drive multi-year growth across geographies and business units.

You will head a cross-functional pod, coach teammates, and own renewals, expansions, and pricing, delivering measurable business outcomes.

Qualifications

• 8+ years of enterprise account leadership experience.
• Proven success managing Fortune 500 or large enterprise accounts.
• Proven commercial ownership including renewals and revenue growth.
• Experience leading and developing cross-functional teams.
• Excellent executive presence with SVP/C-suite relationships.
• Strong business acumen connecting marketing, digital experiences, and AI investments to outcomes.
• Experience navigating complex enterprise environments with multiple stakeholders.
• Curiosity and enthusiasm for AI and its impact on marketing, content, and enterprise tech.

Responsibilities

• Own executive relationships across a concentrated portfolio of Fortune 500 and other large enterprise accounts.
• Develop and execute strategic Account Plans aligning customers' priorities with Knotch's solutions and growth opportunities.
• Lead cross-functional account pod, defining priorities and driving performance.
• Lead executive conversations about digital transformation, AI, content strategy, and business performance.
• Own commercial ownership including renewals, expansions, pricing strategy, and long-term value.
• Forecast renewals, expansions, pipeline, and account risk to ensure predictable growth.
• Ensure the pod delivers against defined business outcomes and maintains a high-performance culture.

Skills

Enterprise account leadership

Executive relationship building

Strategic thinking

People leadership

Commercial ownership

Forecasting & pipeline

Travel willingness

Job description

Knotch, a remote-first AI-native platform, seeks a Senior Account Director to lead a focused portfolio of Fortune 500 enterprise customers. You will cultivate executive partnerships, craft strategic Account Plans, and drive multi-year growth across geographies and business units.

You will head a cross-functional pod, coach teammates, and own renewals, expansions, and pricing, delivering measurable business outcomes.