Strategic Enrollment Lead

The Enrollment Management Association; Honolulu (HI); On-site; USD 85,000 - 105,000; Full time

Job summary

Kapi‘olani Community College in Honolulu, HI seeks a Student Services Specialist (Enrollment Management Coordinator) to lead enrollment initiatives and coordinate cross‑unit efforts to improve persistence, completion, and student experience.

Responsibilities include developing phased plans, managing communications, and supporting data-driven interventions across recruitment, onboarding, and retention. This permanent, full‑time role begins mid-year and emphasizes equity and service excellence.

Qualifications

• Bachelor’s degree and 3 years in student services or enrollment management.
• Strong understanding of CRM, enrollment analytics, and student success tools.
• Experience coordinating cross‑unit projects in higher education.

Responsibilities

• Lead enrollment-management planning with campus stakeholders.
• Coordinate enrollment and re-enrollment pilot projects each term.
• Develop communications and timelines for onboarding and retention.
• Monitor metrics like applications, registrations, and persistence.
• Provide progress reports to the Chancellor and cross‑unit leaders.

Skills

CRM knowledge

Data analysis

Education

Bachelor’s degree

Tools

Navigate360

Salesforce

Starfish

Job description

Kapi‘olani Community College in Honolulu, HI seeks a Student Services Specialist (Enrollment Management Coordinator) to lead enrollment initiatives and coordinate cross‑unit efforts to improve persistence, completion, and student experience.

Responsibilities include developing phased plans, managing communications, and supporting data-driven interventions across recruitment, onboarding, and retention. This permanent, full‑time role begins mid-year and emphasizes equity and service excellence.