Campus Enrollment Services Manager — Strategy & Leadership

St. Louis Community College; Bridgeton (MO); On-site; USD 65,000 - 95,000; Full time

Job summary

St. Louis Community College seeks a Manager, Enrollment Services to lead the campus Enrollment Services team, coordinating admissions, financial aid, registration, and records.

You will supervise counselors and staff, collaborate with Advising, Testing and Campus Life, and ensure compliance while driving enrollment, retention and service quality. This on-site, full-time role requires leadership, training, and data stewardship, using Banner and CRM Recruit to monitor progress and reporting, with

Qualifications

• Experience leading enrollment services or a similar student-services unit.
• Ability to supervise, train, and coach staff across multiple roles.
• Familiarity with financial aid processes and student records.
• Strong collaboration with advising, testing and campus life.
• Knowledge of Banner and CRM Recruit or equivalent systems.

Responsibilities

• Lead daily operations of the campus Enrollment Services team and supervise staff.
• Coordinate admissions, financial aid, registration, and records services.
• Collaborate with campus departments to support enrollment and retention.
• Ensure compliance with federal, state, and institutional policies.
• Monitor service delivery, training, and performance coaching.
• Serve as campus liaison for enrollment-related initiatives and reporting.

Skills

Supervision

Staff development

Customer service

Cross-functional collaboration

Data analysis

Education

Bachelor's degree or equivalent

Associate’s degree

Tools

CRM Recruit

BANNER

Job description

St. Louis Community College seeks a Manager, Enrollment Services to lead the campus Enrollment Services team, coordinating admissions, financial aid, registration, and records.

You will supervise counselors and staff, collaborate with Advising, Testing and Campus Life, and ensure compliance while driving enrollment, retention and service quality. This on-site, full-time role requires leadership, training, and data stewardship, using Banner and CRM Recruit to monitor progress and reporting, with