Strategic Engagement Manager, ServiceNow Delivery (Hybrid)

CloudPires; Reston (VA); Hybrid; USD 115,000 - 160,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Discretionary Bonuses

Job summary

GlideFast Consulting in Reston, VA is seeking an Engagement Manager to lead ServiceNow implementation projects. You will oversee resources, scope, schedule and cost, guiding teams and customers to successful outcomes using the GlideFast Engagement Methodology and SAIF.

This hybrid role requires strong communication, governance, and delivery discipline. You will build client relationships, manage weekly status reports, develop project plans, and ensure high CSAT scores.

Qualifications

• Experience delivering ServiceNow implementations.
• Ability to manage governance, budget, and schedule.
• Strong client-facing communication and status reporting.

Responsibilities

• Build and maintain client relationships as trusted advisor.
• Lead ServiceNow implementations using GlideFast methodology and SAIF.
• Manage governance, budget, schedule, and scope.

Skills

Delivery management

Client relationships

Governance

Budget tracking

Project scheduling

Tools

ServiceNow SAIF

Job description

GlideFast Consulting in Reston, VA is seeking an Engagement Manager to lead ServiceNow implementation projects. You will oversee resources, scope, schedule and cost, guiding teams and customers to successful outcomes using the GlideFast Engagement Methodology and SAIF.

This hybrid role requires strong communication, governance, and delivery discipline. You will build client relationships, manage weekly status reports, develop project plans, and ensure high CSAT scores.