Remote ServiceNow Engagement Manager

Crossfuze; United States; Remote; USD 70,000 - 110,000; Full time

Benefits offered by this job

Flexible remote work options

Paid maternity and paternity leave

Premium Calm app subscription

Job summary

A technology solutions provider is seeking an Associate Engagement Manager to manage ServiceNow deployments for clients. This fully remote position requires strong communication skills, project management experience, and the ability to lead teams. Responsibilities include client engagement, managing project resources, and ensuring client satisfaction. The role offers a competitive salary and unique benefits focused on work-life balance and professional growth.

Qualifications

• Very strong communication skills with the ability to set expectations.
• Experience or training in project management.
• Proven ability to lead teams in client software implementation projects.

Responsibilities

• Single point of contact for ServiceNow client engagements.
• Manage project resources, schedules, and risks.
• Identify opportunities to provide additional value to clients.

Skills

Strong communication skills

Project management experience

Strong organizational skills

Client-centric attitude

Leadership abilities

Education

Bachelor's degree or equivalent experience

Tools

ServiceNow

Agile methodologies

ITIL V3 or V4 Foundations Certification

Job description

A technology solutions provider is seeking an Associate Engagement Manager to manage ServiceNow deployments for clients. This fully remote position requires strong communication skills, project management experience, and the ability to lead teams. Responsibilities include client engagement, managing project resources, and ensuring client satisfaction. The role offers a competitive salary and unique benefits focused on work-life balance and professional growth.