Remote Senior ServiceNow CSM Consultant

GlideFast Consulting; United States; On-site; USD 130,000 - 170,000; Full time

Benefits offered by this job

Health, Dental, and Vision Insurance

Flex Paid Time off

401k Retirement Plan

Long and Short-Term Disability

Life Insurance

Quarterly bonus opportunities

Professional Development opportunities

Work from home

Wellness Programs

Job summary

GlideFast Consulting is seeking a Senior Technical Consultant specializing in Customer Service Management (CSM). You will be responsible for developing and owning technical solutions on the ServiceNow platform while mentoring other consultants. The role allows for remote work in the USA and emphasizes strategic implementation.

The ideal candidate will have ServiceNow development technology expertise with at least 3 years of experience. Compensation ranges from $130,000 to $170,000, with additional bonus opportunities.

Qualifications

• 3+ years as a ServiceNow developer.
• 1+ years in a consulting role delivering software implementations.
• Strong consultative skills with software service delivery.

Responsibilities

• Deliver consulting services to install and integrate ServiceNow software products.
• Develop custom software solutions and prepare technical documentation.
• Troubleshoot configuration/script issues.

Skills

ServiceNow development experience

Consultative skills

Knowledge of networking concepts

Knowledge of relational databases

Experience with ITIL foundations

Education

ServiceNow Certified System Administrator

ServiceNow Certified Application Developer

ITIL v3 or v4 Certification

Tools

REST

SOAP

Linux

Windows

MySQL

MSSQL

Oracle

Job description

GlideFast Consulting is seeking a Senior Technical Consultant specializing in Customer Service Management (CSM). You will be responsible for developing and owning technical solutions on the ServiceNow platform while mentoring other consultants. The role allows for remote work in the USA and emphasizes strategic implementation.

The ideal candidate will have ServiceNow development technology expertise with at least 3 years of experience. Compensation ranges from $130,000 to $170,000, with additional bonus opportunities.