Senior ServiceNow Consultant — Solutions & Mentorship

CloudPires; Alexandria (VA); On-site; USD 130,000 - 170,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Discretionary bonuses

Job summary

GlideFast Consulting, based in Alexandria, VA, is seeking a Senior Technical Consultant to design, implement, and support ServiceNow solutions. You will install, configure, and integrate products, develop custom scripts, and document work while mentoring others.

Strong collaboration with project teams is expected, along with staying current on service delivery practices and maintaining professional client interactions.

Qualifications

• Demonstrates full proficiency in the required experience, skillset, software tools, and knowledge areas as outlined in the Delivery Competency Matrix.

Responsibilities

• Deliver consulting services to install, configure, and integrate ServiceNow products based on defined requirements
• Develop custom software solutions using scripting and development tools within the ServiceNow platform
• Prepare and maintain technical documentation as required by customer contracts and internal processes
• Build and maintain custom configurations including business rules, client scripts, script includes, UI policies, ACLs, data policies, and UI scripts
• Troubleshoot configuration and scripting issues to ensure platform stability
• Participate in requirements reviews, validation sessions, and Scrum ceremonies
• Deliver high-quality work on time, resulting in measurable impact and positive client feedback
• Conduct peer code reviews to maintain development standards
• Operate independently while mentoring and supporting other Technical Consultants
• Provide support to project architects during solution design and implementation
• Lead implementation sessions and contribute to best practice adoption
• Demonstrate a commitment to continuous learning by staying current with service delivery solutions, technologies, and methodologies, and quickly developing proficiency in new products as required
• Maintain professionalism and an uninterrupted work environment during all client meetings and interactions
• Demonstrate strong corporate citizenship by completing required administrative tasks such as timesheets, feedback forms, and internal documentation accurately and on time

Job description

GlideFast Consulting, based in Alexandria, VA, is seeking a Senior Technical Consultant to design, implement, and support ServiceNow solutions. You will install, configure, and integrate products, develop custom scripts, and document work while mentoring others.

Strong collaboration with project teams is expected, along with staying current on service delivery practices and maintaining professional client interactions.