Strategic Engagement Leader - AI Data Platform Delivery

NexusOne; Atlanta (GA); On-site; USD 85,000 - 120,000; Full time

Benefits offered by this job

Collaborative team culture

Learning and development opportunities

Challenging work with impact

Job summary

NexusOne, based in Atlanta, is looking for a Customer Engagement Manager to own delivery and technical operations for strategic accounts. This role is pivotal in translating business problems into actionable requirements, managing a portfolio that generates significant revenue while driving customer success.

The ideal candidate will have 5-8 years of experience in customer-facing roles, demonstrating strong operational rigor and technical fluency. A collaborative team culture focused on cloud, data, and AI innovation awaits you.

Qualifications

• 5-8 years in a customer-facing solution delivery or consulting role.
• Operational rigor with a track record of delivering on customer outcomes.
• Bidirectional translator between customer requirements and engineering.

Responsibilities

• Manage a portfolio of 2-4 strategic NX1 accounts.
• Drive P&L for accounts and maintain executive relationships.
• Define winning criteria for each customer within 60 days.

Skills

Customer-focused solution delivery

Operational rigor

Technical fluency

Strong written communication

Problem ownership mindset

Education

5–8 years in customer-facing roles

Experience in startup or scale-up engineering organization

Tools

Linear

Notion

Job description

NexusOne, based in Atlanta, is looking for a Customer Engagement Manager to own delivery and technical operations for strategic accounts. This role is pivotal in translating business problems into actionable requirements, managing a portfolio that generates significant revenue while driving customer success.

The ideal candidate will have 5-8 years of experience in customer-facing roles, demonstrating strong operational rigor and technical fluency. A collaborative team culture focused on cloud, data, and AI innovation awaits you.