Strategic Engagement Lead — Life Sciences SaaS

Courier Health, Inc.; New York (NY); On-site; USD 130,000 - 165,000; Full time

Benefits offered by this job

100% paid employee health benefits

401(k) with employer match

Unlimited Vacation

Paid parental leave

Catered lunch on Fridays

Wellness stipend

Job summary

Courier Health, Inc. in New York is seeking an Engagement Manager to manage enterprise client relationships for life science programs. The role requires a strategic approach to client engagement, emphasizing relationship-building and driving client success.

Ideal applicants will have 5–8+ years in SaaS delivery or similar fields, excellent analytical skills, and a proactive mindset. Benefits include 100% health coverage, unlimited vacation, and a competitive salary of $130,000 – $165,000 plus equity.

Qualifications

• 5–8+ years of experience in related fields.
• Track record managing complex engagements.
• Strong executive presence and analytical skills.
• Clear communicator with client-focused mindset.
• Willing to travel for client meetings.

Responsibilities

• Manage a portfolio of enterprise clients.
• Drive client outcomes and expansion.
• Provide strategic advisory to client leadership.
• Develop junior team members into leaders.
• Create feedback loops to improve product.

Skills

SaaS delivery

Customer success

Account management

Strategic consulting

Analytical instincts

Client relationship management

Tools

Excel

Business Intelligence tools

Job description

Courier Health, Inc. in New York is seeking an Engagement Manager to manage enterprise client relationships for life science programs. The role requires a strategic approach to client engagement, emphasizing relationship-building and driving client success.

Ideal applicants will have 5–8+ years in SaaS delivery or similar fields, excellent analytical skills, and a proactive mindset. Benefits include 100% health coverage, unlimited vacation, and a competitive salary of $130,000 – $165,000 plus equity.