Strategic Engagement Delivery Lead

Salesforce; United States; Remote; USD 120,000 - 170,000; Full time

Job summary

Salesforce is seeking Engagement Delivery Managers (Project Managers) to lead medium-to-complex implementation projects, manage client relationships, scope, and budgets to deliver successful outcomes on time and within budget, while upholding Salesforce methodology.

You will guide teams through the software delivery lifecycle using Agile, facilitate requirements, and coordinate change management and testing, working with remote consultants and regional customers to grow Salesforce footprints.

Qualifications

• 5+ years in professional services, consulting, or project management.
• 2+ years managing technology implementations (Salesforce experience preferred).
• Proven experience in project management, including external client projects in software development, CRM and SaaS environments
• Ability to balance business and technical requirements to produce a project plan, and to collaborate with others to gather inputs such as estimates
• Ability to facilitate meetings with client stakeholders, support and guide team members, and proactively manage project risks and dependencies
• Demonstrated project management skills, with direct responsibility for leading project teams of 10+ members and managing budgets and schedules

Responsibilities

• Lead the project team. Show strong leadership by forming the team, keeping communication channels clear, and giving the team clarity, motivation and direction throughout the engagement.
• Act as the primary customer interface. Run project management activities that ensure adherence to Salesforce methodology, project gates and governance.
• Build and lead project plans. Monitor progress and timelines, adjust schedules and plans as needed, and ensure on-time, on-budget delivery. Identify and resolve issues to ensure project success.
• Guide teams through the software delivery lifecycle using Agile, applying analytical and technical skills.
• Oversee utilization of project resources in line with resource allocation and budget, including timely timesheet entry and approvals.
• Lead one large project, or a couple of small to medium-sized related projects that need cross-functional teamwork.
• Anticipate and remove obstacles that slow down or block teams from reaching project goals.
• Facilitate requirements gathering and help prepare project deliverables and Salesforce documentation as needed.
• Work as an extension of the account team to grow the Salesforce footprint.
• Take part in end-to-end implementation planning, including project management, risk and issue management, communication and organizational change.
• Facilitate User Acceptance Testing with business end users, including coordination and sign-off.

Skills

Project leadership

Stakeholder communication

Risk & issue management

Team coordination

Bilingual English/Spanish

Education

PMP Certification

SAFe Certification

Scrum Certification

Tools

Salesforce platform

Job description

Salesforce is seeking Engagement Delivery Managers (Project Managers) to lead medium-to-complex implementation projects, manage client relationships, scope, and budgets to deliver successful outcomes on time and within budget, while upholding Salesforce methodology.

You will guide teams through the software delivery lifecycle using Agile, facilitate requirements, and coordinate change management and testing, working with remote consultants and regional customers to grow Salesforce footprints.