Strategic Employee Relations Partner

Rippling; United States; On-site; USD 110,000 - 170,000; Full time

Job summary

Rippling, a San Francisco-based HR platform, is seeking a United States–based Employee Relations Business Partner to join its HR Policy & Compliance Team. You will manage investigations, advise managers, and partner with Legal, HRBPs, and leaders to resolve matters with fairness and risk awareness.

You will draft documentation, track case trends, and use data, process improvements, and automation to scale employee relations while maintaining confidentiality and neutrality.

Qualifications

• 5+ years of experience in employee relations or related HR roles.
• Strong understanding of employee relations principles and investigation best practices.
• Experience advising managers on sensitive employee matters with discretion and neutrality.
• Ability to assess concerns and determine HR-led resolution or escalation to Legal/Compliance.
• Strong written and verbal communication, including drafting case summaries and updates.
• Strong interviewing, fact-gathering, documentation, problem-solving and analytical skills.
• Ability to use data to identify patterns, root causes, and improvements.
• Interest in using AI/automation to scale HR processes.

Responsibilities

• Assess incoming employee relations concerns and determine investigative response.
• Collaborate with Legal to identify matters needing dedicated investigations.
• Work with HRBPs, managers, and leaders to resolve matters fairly and practically.
• Provide HR guidance and recommendations to support team effectiveness and accountability.
• Draft clear documentation: case summaries, findings, recommendations, updates.
• Track activity, themes, status, and outcomes in Rippling.
• Identify patterns and recommend process or policy improvements.
• Leverage data and automation to scale case handling and experiences.
• Maintain confidentiality, neutrality, and professionalism.

Skills

employee relations

HR business partnership

HR compliance

workplace investigations

communication skills

interviewing

data analysis

project management

cross-functional collaboration

AI/automation interest

Education

Bachelor’s degree in HR/Business or related field

JD preferred (nice to have)

Tools

Jira

HRIS tools

case-management systems

Job description

Rippling, a San Francisco-based HR platform, is seeking a United States–based Employee Relations Business Partner to join its HR Policy & Compliance Team. You will manage investigations, advise managers, and partner with Legal, HRBPs, and leaders to resolve matters with fairness and risk awareness.

You will draft documentation, track case trends, and use data, process improvements, and automation to scale employee relations while maintaining confidentiality and neutrality.