Strategic Employee Benefits Account Specialist

Brown & Brown; Lambertville (NJ); On-site; USD 41,000 - 52,000; Full time

Benefits offered by this job

Health benefits

401k plan

Student loan assistance

Tuition reimbursement

Mental health support

Paid time off

Holidays

Partner discounts

Job summary

Brown & Brown in Lambertville, NJ is seeking an Employee Benefits Account Specialist to join a growing team. You will support the sales and account management groups, handling enrollment inquiries, COBRA, and wellness initiatives.

Responsibilities include client communications, renewal proposals, and carrier coordination. A NJ Life & Health license is required within 60 days, with a bachelor’s degree preferred and 2+ years in insurance or brokerage.

Qualifications

• Bachelor's degree strongly preferred.
• Proficient Microsoft Office (Word, Excel, PowerPoint, Publisher).
• NJ Life & Health license required within 60 days of hire.
• 2+ years of progressive experience in Insurance or a Brokerage Firm.
• Strong customer service orientation and ability to support client relationships.

Responsibilities

• Provide direct daily support to an assigned book of business, and the respective Producer and Account Executive.
• Provide excellent customer service to the clients’ employee membership, as well as the carrier account management teams.
• Research and resolve employee claims and enrollment inquiries and/or discrepancies within a reasonable timeframe.
• Provide documentation to client employees regarding active medical, prescription drug, dental, vision, and FSA programs, COBRA, Healthcare Reform, Federal and NJ State Mandates, and other related employee benefit topics.
• Understand the health and benefits of products, services and tools to educate membership of what is available through their existing program(s).
• Remain current on industry trends and information, new product development, legislation, coverage, and technology.
• Assist in the preparation of customer renewal proposals while ensuring the use of internal required documents.
• Assist in the review of internal compliance and client disclosure requirements, summary plan documents (SPD's) and employee communications to ensure alignment with client expectations and legal requirements.
• Assist in the documenting of sales information into the internal management database.
• Assist in client specific projects as assigned, including but not limited to implementation of a carrier transition, dependent verification audits, billing reconciliation, wellness initiatives, compensation statements, enrollment processing, and consultant invoicing.
• Participate in client calls and meetings as appropriate.
• Promote teamwork, support, and a positive attitude in the office and with other coworkers.

Skills

Bachelor's degree

MS Office

Customer service

Insurance knowledge

Education

Bachelor’s degree preferred

Tools

Word

Excel

PowerPoint

Publisher

Job description

Brown & Brown in Lambertville, NJ is seeking an Employee Benefits Account Specialist to join a growing team. You will support the sales and account management groups, handling enrollment inquiries, COBRA, and wellness initiatives.

Responsibilities include client communications, renewal proposals, and carrier coordination. A NJ Life & Health license is required within 60 days, with a bachelor’s degree preferred and 2+ years in insurance or brokerage.