Strategic DoD Renewals Executive — Remote

Akamai; Washington (District of Columbia); On-site; USD 174,000 - 312,000; Full time

Job summary

Akamai seeks an executive to oversee customer renewals across the DoD Fourth Estate, including Navy and Marine Corps programs. You will manage renewals, expand service adoption, and serve as the main commercial contact throughout contract lifecycles.

We look for 7+ years in enterprise technology sales or account management, with 5+ years serving DoD clients and a track record of high renewal rates. An active TS/SCI clearance or ability to obtain one is required.

Qualifications

• 7+ years of enterprise technology sales or account management expertise.
• 5+ years managing DoD clients, with Navy or Marine Corps familiarity.
• Track record of high renewal rates and growing existing accounts YoY.
• Knowledge of DoD contracting and budgeting; period-of-performance renewals, option years, funding cycles.
• Experience working with prime contractors, resellers and contract vehicles.
• Ability to discuss DoD cybersecurity and modernization priorities with technical audiences.
• Active U.S. Secret clearance (TS/SCI) or ability to obtain one.

Responsibilities

• Managing renewals for existing customers while achieving retention and net revenue retention goals across specified agencies and military programs.
• Managing the renewal calendar by forecasting timelines, aligning with budgets, and collaborating with stakeholders to ensure uninterrupted service continuity.
• Expanding accounts by upselling, cross-selling, introducing new services, and identifying opportunities for the sales and capture team.
• Running regular quarterly business reviews with customers, tracking customer health and satisfaction, and acting early on usage, budget or risk.
• Collaborating with Technical Account Managers and Sales Engineers to maximize customer value and relaying feedback to Product Management.
• Fostering and sustaining trusted relationships with program managers, CIO staff, mission owners, contractors, and systems integrators.
• Maintaining accurate account plans, renewal forecasts and pipeline in Salesforce.

Skills

Enterprise technology sales

Account management

DoD client management

Renewals

Sales forecasting

Prime contractors / resellers

TS/SCI clearance

Job description

Akamai seeks an executive to oversee customer renewals across the DoD Fourth Estate, including Navy and Marine Corps programs. You will manage renewals, expand service adoption, and serve as the main commercial contact throughout contract lifecycles.

We look for 7+ years in enterprise technology sales or account management, with 5+ years serving DoD clients and a track record of high renewal rates. An active TS/SCI clearance or ability to obtain one is required.