Strategic Director, Global ATM & Card Experience

Capital One; New York (NY); On-site; USD 251,000 - 287,000; Full time

Benefits offered by this job

Performance-based incentives

Job summary

Capital One’s Global Payments Network seeks a Business Director to define the strategic roadmap for ATM products and lead cross-functional efforts to optimize the cardholder experience. You will implement robust governance, proactive operations, and monitoring to ensure timely issue remediation and alignment with product strategy.

You will drive analytics, leadership, and collaboration across IT, Sales, Operations, and Finance, delivering impact on growth and profitability within a fast-paced

Qualifications

• Bachelor’s Degree is required.
• At least 4 years of quantitative analysis experience.
• At least 4 years of qualitative analysis experience.
• At least 2 years of people management experience.
• At least 2 years of project management experience.

Responsibilities

• Strategic leadership to drive growth, profitability, and competitive success.
• Lead product level data modeling and analytics.
• Develop and implement pricing strategies for lending products.
• Coordinate marketing for direct-to-consumer initiatives.
• Drive risk management and monitor performance.

Skills

Quantitative analysis

Qualitative analysis

People management

Project management

Strategic leadership

Stakeholder collaboration

Education

Bachelor's Degree

Master's Degree

Job description

Capital One’s Global Payments Network seeks a Business Director to define the strategic roadmap for ATM products and lead cross-functional efforts to optimize the cardholder experience. You will implement robust governance, proactive operations, and monitoring to ensure timely issue remediation and alignment with product strategy.

You will drive analytics, leadership, and collaboration across IT, Sales, Operations, and Finance, delivering impact on growth and profitability within a fast-paced