Strategic Director, Communications Intelligence & Insight

RiseMe; Fort Lee (NJ); Hybrid; USD 147,000 - 221,000; Full time

Benefits offered by this job

Base salary + annual bonus potential

401(k) with company match

Wellness programs

Job summary

Prudential Financial, Inc. seeks a Director of Communications Intelligence Strategy to lead the intelligence agenda for Communications, translating signals into practical counsel for senior leaders.

Hybrid role with on-site requirements, partnering across Brand, Investor Relations and Corporate Affairs to strengthen reputation readiness. You will build dashboards, readouts, and early-warning systems, guiding decision-making and narrative choices to anticipate issues and enable sharper

Qualifications

• 7–10 years of experience in communications measurement, reputation intelligence, stakeholder research, media analytics, corporate affairs, market research or related strategy roles.
• Strong ability to synthesize reputation, sentiment, competitive, business and performance signals into clear implications, counsel and recommendations for senior leaders.
• Experience building intelligence products, dashboards, readouts or early-warning systems that support planning, issue readiness and narrative decision-making.
• Fluency with social listening, media monitoring, stakeholder research, AI-enabled intelligence tools and data visualization platforms such as Power BI or Tableau.
• Strong executive communication and facilitation skills, with the ability to present complex signals clearly, convene perspectives and guide decisions under ambiguity.
• Strong analytical judgment, reputation acuity, quality discipline and comfort partnering across Communications, Brand, Investor Relations, People & Experience and Corporate Affairs.

Responsibilities

• Build the intelligence agenda for Communications, connecting reputation, sentiment, competitive, stakeholder, business and performance signals into a more decision-ready view.
• Develop early-warning approaches, intelligence readouts and escalation inputs that help leaders anticipate issues, understand stakeholder shifts and prepare more effectively.
• Lead development of dashboards, briefings and insight packages that synthesize complex data into clear implications, narrative choices and key considerations.
• Partner with Brand, Investor Relations, People & Experience, Corporate Affairs and business communicators to bring together inputs that improve planning and issue response.
• Guide analytics support and partner with the Manager, Analytics to ensure data quality, dashboard usability and measurement outputs serve senior decision-making.
• Convert signals into practical counsel for the VP, Intelligence and Policies, Head of Strategy & Integration, CCO, SLT partners and broader enterprise teams, strengthening reputation readiness and communications effectiveness.

Skills

Signals synthesis

Executive communication

Stakeholder engagement

Analytical judgment

Strategic foresight

Education

Bachelor's degree in Communications, Data Science, Market Research, Business, Public Affairs or related field

Tools

Power BI

Tableau

AI-enabled intelligence tools

Dashboards

Job description

Prudential Financial, Inc. seeks a Director of Communications Intelligence Strategy to lead the intelligence agenda for Communications, translating signals into practical counsel for senior leaders.

Hybrid role with on-site requirements, partnering across Brand, Investor Relations and Corporate Affairs to strengthen reputation readiness. You will build dashboards, readouts, and early-warning systems, guiding decision-making and narrative choices to anticipate issues and enable sharper