Strategic Director, Academic Operations & Planning

UMass Boston; Boston (MA); On-site; USD 120,000 - 180,000; Full time

Job summary

UMass Boston is seeking a Director for Academic Operations & Planning to lead scheduling, curriculum operations, and data-informed planning across the college. The role reports to the Senior Associate Dean and focuses on standardizing processes, improving data flows, and supporting dean-level initiatives.

The Director will design systems to reduce friction, ensure policy alignment, and guide continuous improvement with strong collaboration across departments and administrative units.

Qualifications

• Bachelor's degree and at least five years of relevant experience in higher education administration or operations.
• Excellent written and verbal communication abilities.
• Demonstrated initiative and collaborative work with faculty, staff, and administrators.

Responsibilities

• Coordinate course scheduling and associated communications from data collection to entry and management.
• Oversee administrative aspects of curriculum implementation including scheduling and room assignments.
• Serve as primary scheduler for Health and Interdisciplinary courses.
• Ensure teaching evaluations are collected, stored, and disseminated properly.
• Maintain tracking systems for workflows, strategic initiatives, and continuous improvement.

Skills

Organizational skills

Communication

Initiative

Discretion

Collaboration

Education

Bachelor's degree

Master's degree (preferred)

Tools

Microsoft Office Suite

Power BI

Tableau

Job description

UMass Boston is seeking a Director for Academic Operations & Planning to lead scheduling, curriculum operations, and data-informed planning across the college. The role reports to the Senior Associate Dean and focuses on standardizing processes, improving data flows, and supporting dean-level initiatives.

The Director will design systems to reduce friction, ensure policy alignment, and guide continuous improvement with strong collaboration across departments and administrative units.