Hybrid Director of Program Operations, Data & Systems

Harvard University; Massachusetts; Híbrido; USD 180.000 - 250.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Generous paid time off including Paren

Medical, dental, and vision insurance

Retirement plans with universityContri

Wellbeing resources

Tuition assistance and reimbursement

Commuter benefits

Descripción de la vacante

Harvard Business School in Boston seeks a Director of Program Operations, Data, & Systems to lead an integrated portfolio of academic program operations, data and analytics, and business systems. Reporting to the Managing Director, Registrar, this role aligns MBA Program priorities with cross-team plans and ensures strong execution and performance.

The Director connects people, processes, data, and technology to improve delivery of the MBA program and the student and faculty experience.

Formación

• Basic Qualifications include a Bachelor's degree or equivalent work experience and 10+ years of progressively responsible experience in complex program operations, data and analytics, or related environment.
• Demonstrated experience leading managers and multidisciplinary teams in a highly collaborative organization.
• Additional qualifications emphasize leadership, systems thinking, data-driven decision making, and transformation experience.

Responsabilidades

• Lead and develop the Program Operations, Data, and Systems team through senior functional leaders, setting priorities and expectations.
• Translate strategy into coordinated priorities, work plans, and resource decisions while managing dependencies and risks.
• Drive continuous improvement, accountability, and timely decision-making across the portfolio.
• Oversee core academic program operations, ensuring reliable, student- and faculty-centered service delivery.
• Lead business transformation initiatives, aligning technology, processes, and operating models.
• Provide strategic direction for data and analytics to support planning and decision-making.
• Foster partnerships across MBA and HBS to align priorities and resources.

Conocimientos

Leadership

Data analytics

Strategic thinking

Communication

Change management

Cross-functional collaboration

Educación

Bachelor's degree or equivalent

Descripción del empleo

Harvard Business School in Boston seeks a Director of Program Operations, Data, & Systems to lead an integrated portfolio of academic program operations, data and analytics, and business systems. Reporting to the Managing Director, Registrar, this role aligns MBA Program priorities with cross-team plans and ensures strong execution and performance.

The Director connects people, processes, data, and technology to improve delivery of the MBA program and the student and faculty experience.