Strategic Digital Engineering Operations Lead

Southern Glazer's Wine & Spirits; Town of Florida (NY); On-site; USD 120,000 - 190,000; Full time

Job summary

Southern Glazer's Wine & Spirits is seeking a Service Owner to partner with Digital Engineering leadership to drive organizational effectiveness, operational excellence, and execution across the engineering organization.

This role establishes leadership operating rhythms, coordinates strategic initiatives, maintains visibility into engineering priorities, and ensures alignment across engineering, architecture, product, and business stakeholders.

Qualifications

• 5+ years supporting technology organizations in program operations, business operations, engineering operations, or organizational effectiveness.
• Experience working within Agile and DevOps environments.
• Strong written and verbal communication skills with experience supporting executive leadership.

Responsibilities

• Partner with Digital Engineering leadership to establish and continuously improve leadership operating rhythms, organizational priorities, and execution plans.
• Coordinate recurring Digital Engineering leadership operating rhythms and governance forums (e.g., DEAR, Tech Connect, Engineering Manager Connect, leadership reviews, planning sessions, and executive communications), ensuring alignment, follow‑through, and organizational effectiveness.
• Drive cross‑functional coordination across Digital Engineering leadership and partner teams to advance organization‑wide priorities, manage dependencies, and ensure decisions and actions are carried through.
• Own planning, tracking, and reporting for Digital Engineering strategic objectives, technology goals, KPIs, organizational health, and executive scorecards.
• Ensure leadership decisions and cross‑team commitments are clearly documented, assigned, and carried through across Digital Engineering.
• Develop executive presentations, leadership dashboards, organizational communications, business reviews, and planning materials.
• Coordinate engineering portfolio governance and planning activities while aligning engineering investments with business priorities.
• Identify organizational roadblocks and recommend operational improvements that increase leadership effectiveness and execution.
• Support Engineering Directors with ETP coordination and ensure key actions, deliverables, and organizational initiatives are completed.
• Maintain documentation, knowledge repositories, and reporting that improve transparency, collaboration, and continuous improvement.

Skills

Agile methodologies

DevOps practices

Executive communication

Cross-functional collaboration

Education

Bachelor's degree in Business, Engineering, Information Systems, Computer Science

Job description

Southern Glazer's Wine & Spirits is seeking a Service Owner to partner with Digital Engineering leadership to drive organizational effectiveness, operational excellence, and execution across the engineering organization.

This role establishes leadership operating rhythms, coordinates strategic initiatives, maintains visibility into engineering priorities, and ensures alignment across engineering, architecture, product, and business stakeholders.