Strategic Digital Account Manager: Growth & Client Success

Socket.dev; Phoenix (AZ); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

20 days PTO

Hybrid in-office Tue/Wed/Thu

Dog friendly office

Health care options

Mental Health support

Parental leave

Volunteer days

401k with company match

Employee discount program

Referral bonus

Culture Committee

Job summary

Socket.dev in Phoenix, AZ is seeking an experienced Account Manager to bridge our clients’ business goals with internal teams and digital strategies. You will lead strategic discussions, oversee projects, and ensure value delivery across campaigns.

Ideal candidates have a track record in account management or client services within a digital agency, strong communication skills, and proficiency in creating compelling presentations for stakeholders. Hybrid work arrangement supported.

Qualifications

• Experience in Account Management or Client Services within a digital agency or marketing firm.
• Experience managing high-value client accounts with complex digital project requirements.
• Proven ability to communicate effectively, both in writing and verbally.

Responsibilities

• Serve as the primary contact for key client accounts and provide strategic insights.
• Maintain high standards of client service and ensure deliverables meet expectations.
• Align services with client goals throughout the customer journey and drive growth.
• Collaborate with internal teams to deliver comprehensive digital communication solutions.
• Lead client discussions and present strategies with confidence.

Skills

Account Management

Client Services

Performance Marketing

Communications

Presentations

MS Office

Tools

Microsoft Office

Job description

Socket.dev in Phoenix, AZ is seeking an experienced Account Manager to bridge our clients’ business goals with internal teams and digital strategies. You will lead strategic discussions, oversee projects, and ensure value delivery across campaigns.

Ideal candidates have a track record in account management or client services within a digital agency, strong communication skills, and proficiency in creating compelling presentations for stakeholders. Hybrid work arrangement supported.