Strategic Demand Planning Manager (AI-Driven Forecasts)

Amazon Inc.; Austin (TX); On-site; USD 143,000 - 193,000; Full time

Job summary

Amazon.com Services LLC in Austin, TX seeks a Manager of Demand Planning to lead a scalable planning function. You will build and guide a team, drive forecast quality, and integrate signals across Product, Data, Analytics and Technology to reduce manual work and enable intelligent forecasting.

The role emphasizes leadership, cross-functional partnership, and delivering credible demand plans for multiple product lines and geographic scopes with a strong focus on automation.

Qualifications

• 5+ years of working cross functionally with tech and non- tech teams experience
• 5+ years of team management experience
• 5+ years of cross functional project delivery experience
• 5+ years of program or project management experience
• 5+ years of supply chain experience
• Experience defining program requirements and using data and metrics to determine improvements
• Bachelor's degree
• Experience in forecasting, budgeting, variance analysis, and interpreting financial results across multiple business areas, or experience building and managing financial models for business forecasting and problem solving

Responsibilities

• Lead, coach, and develop a team responsible for demand planning across Launch, KTLO, and Programs.
• Own the end-to-end demand planning mechanism, including forecast creation, validation, consensus, performance measurement, and continuous improvement.
• Translate customer, business, historical, operational, and market signals into credible forward-looking demand plans at the appropriate product, geographic, and time horizons.
• Establish clear accountability for demand inputs and challenge assumptions, overrides, and changes that are not supported by measurable business signals.
• Define and improve forecast accuracy, bias, forecast value-add, and other metrics that distinguish true demand variability from process, data, and system defects.
• Partner with Supply Planning and Enterprise S&OP to surface demand uncertainty, quantify risks, and support scenario and trade-off decisions.
• Develop segmented planning approaches appropriate for different demand patterns, including launches, steady-state replenishment, and program-driven demand.
• Partner with Product, Data, Analytics, and Technology teams to automate forecast ingestion, validation, anomaly detection, and planner workflows.
• Advance the use of statistical forecasting, machine learning, and AI to improve forecast quality and reduce dependence on manual reconciliation and judgment.
• Simplify fragmented demand signals and processes, with a long-term goal of connecting Planning more directly to customer and business demand signals.
• Build scalable mechanisms that support new products, businesses, regions, and planning paradigms without creating parallel planning processes.
• Communicate demand outlook, uncertainty, structural risks, and recommended actions clearly to senior stakeholders.

Skills

Cross-functional collaboration

Team management

Project delivery

Program management

Supply chain

Requirements definition

Forecasting

Financial modeling

Education

Bachelor's degree

Master's degree

Tools

SAP

Oracle

Workday

Power BI

Python

SQL

Tableau

Excel

Job description

Amazon.com Services LLC in Austin, TX seeks a Manager of Demand Planning to lead a scalable planning function. You will build and guide a team, drive forecast quality, and integrate signals across Product, Data, Analytics and Technology to reduce manual work and enable intelligent forecasting.

The role emphasizes leadership, cross-functional partnership, and delivering credible demand plans for multiple product lines and geographic scopes with a strong focus on automation.