Lead, AI-Driven Demand Planning & Forecasting

Amazon; Austin (TX); On-site; USD 143,000 - 193,000; Full time

Job summary

Amazon's technology supply chain is seeking a Manager, Demand Planning to lead the demand planning capability within Supply Chain Planning. You will manage a team delivering forward-looking demand plans across customer segments, expanding as new businesses and fulfillment models emerge.

You will build a data-driven, automation-enabled function, improve forecast quality, and partner with Product, Data, Analytics, and Tech teams to reduce manual planning and enable intelligent forecasting.

Qualifications

• 5+ years cross-functional experience with tech and non-tech teams.
• 5+ years of team management experience.
• 5+ years of cross-functional project delivery experience.
• 5+ years of program or project management experience.
• 5+ years of supply chain experience.
• Experience defining program requirements and using data to determine improvements.
• Bachelor's degree.
• Experience forecasting, budgeting, variance analysis, and interpreting financial results across multiple business areas, or experience building and managing financial models for business forecasting and problem solving.

Responsibilities

• Lead, coach, and develop a team responsible for demand planning across Launch, KTLO, and Programs.
• Own the end-to-end demand planning mechanism, including forecast creation, validation, consensus, performance measurement, and continuous improvement.
• Translate customer, business, historical, operational, and market signals into credible forward-looking demand plans at the appropriate product, geographic, and time horizons.
• Establish clear accountability for demand inputs and challenge assumptions, overrides, and changes that are not supported by measurable business signals.
• Define and improve forecast accuracy, bias, forecast value-add, and other metrics that distinguish true demand variability from process, data, and system defects.
• Partner with Supply Planning and Enterprise S&OP to surface demand uncertainty, quantify risks, and support scenario and trade-off decisions.
• Develop segmented planning approaches appropriate for different demand patterns, including launches, steady-state replenishment, and program-driven demand.
• Partner with Product, Data, Analytics, and Technology teams to automate forecast ingestion, validation, anomaly detection, and planner workflows.
• Advance the use of statistical forecasting, machine learning, and AI to improve forecast quality and reduce dependence on manual reconciliation and judgment.
• Simplify fragmented demand signals and processes, with a long-term goal of connecting Planning more directly to customer and business demand signals.
• Build scalable mechanisms that support new products, businesses, regions, and planning paradigms without creating parallel planning processes.
• Communicate demand outlook, uncertainty, structural risks, and recommended actions clearly to senior stakeholders.

Skills

Cross-functional collaboration

Team leadership

Program/project management

Supply chain

Forecasting and analytics

Communication to leadership

Data-driven decision making

Education

Bachelor's degree

Master's degree

Tools

ERP systems (SAP, Oracle, Workday)

Power BI / Tableau / SQL

Excel

Job description

Amazon's technology supply chain is seeking a Manager, Demand Planning to lead the demand planning capability within Supply Chain Planning. You will manage a team delivering forward-looking demand plans across customer segments, expanding as new businesses and fulfillment models emerge.

You will build a data-driven, automation-enabled function, improve forecast quality, and partner with Product, Data, Analytics, and Tech teams to reduce manual planning and enable intelligent forecasting.