Strategic Dealer Success Partner

Capital One Group; St. Louis (MO); On-site; USD 109,900 - 125,400; Full time

Job summary

Capital One is seeking a Dealer Success Manager to act as a strategic consultant and partner to auto dealers, aligning with the POD team to drive sales objectives and ROI discussions.

You will own the enablement cycle, train dealership staff on Navigator Platform, and travel up to 50% within the St. Louis metro area to foster relationships and adoption. This role requires strong relationship management, process improvement, and analytical skills.

Qualifications

• Must have 1+ year in Process Management.
• Must have 1+ year in Relationship management.
• Willingness to travel up to 50% within the metro area.
• High School diploma or GED required; Bachelor’s preferred.

Responsibilities

• Strategic POD partnership with ASM and POD members to drive cohesive market strategies.
• Own customer adoption and retention lifecycle for Navigator Platform and enable sales teams.
• Provide subject-matter expertise on processes and Navigator Platform during pitches and ROI discussions.
• Conduct in-market visits to dealerships to build relationships and drive tool adoption.

Skills

Strategic partnership

Relationship management

Process improvement

Sales enablement

Education

Bachelor's degree

High School diploma or GED

Tools

Navigator Platform

Job description

Capital One is seeking a Dealer Success Manager to act as a strategic consultant and partner to auto dealers, aligning with the POD team to drive sales objectives and ROI discussions.

You will own the enablement cycle, train dealership staff on Navigator Platform, and travel up to 50% within the St. Louis metro area to foster relationships and adoption. This role requires strong relationship management, process improvement, and analytical skills.