Dealer Success Strategist — Enablement & ROI

Capital One; Chicago (IL); On-site; USD 110,000 - 125,000; Full time

Job summary

Capital One is seeking a Dealer Success Manager to act as a strategic consultant and partner to auto dealers, aligning with the POD team to drive Navigator Platform adoption and sales outcomes.

You will lead enablement, ROI conversations, and cross-functional coordination while traveling up to 50% to in-market dealerships, ensuring dealers maximize the value of Capital One technology and processes.

Qualifications

• High School diploma or GED as minimum requirement.
• Bachelor's degree preferred or higher education background.
• Experience in process management and relationship management is essential.

Responsibilities

• Collaborate with ASM and POD team to develop market strategies and unified sales goals.
• Drive adoption and retention of Navigator Platform, provide subject matter expertise, troubleshoot issues, and conduct dealer visits.

Skills

Process management

Relationship management

Education

High School diploma

Bachelor's degree

Tools

Navigator Platform

Job description

Capital One is seeking a Dealer Success Manager to act as a strategic consultant and partner to auto dealers, aligning with the POD team to drive Navigator Platform adoption and sales outcomes.

You will lead enablement, ROI conversations, and cross-functional coordination while traveling up to 50% to in-market dealerships, ensuring dealers maximize the value of Capital One technology and processes.