Strategic Customer Success & Partnerships Manager – CA

Filetwigbay; Ventura (CA); Híbrido; USD 128.000 - 207.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Strong benefits

Mentorship from senior engineers

Descripción de la vacante

Investment Strategies Group is seeking a Customer Success Manager in San Buenaventura, CA with a hybrid work model. The role focuses on turning customer feedback into actionable growth, building strategic partnerships, and driving revenue through coaching and collaboration with marketing teams.

The ideal candidate demonstrates experience near San Buenaventura, CA, strong communication, and the ability to close deals while maintaining customer trust and satisfaction.

Formación

• Experience analyzing customer feedback and using email support to improve processes.
• Strong judgment to differentiate urgent issues from routine requests.
• Portfolio or samples showing sales/marketing expertise.
• Clear documentation and tidy communication.
• Excellent communicator who can disagree professionally.
• Proven wins in sales/marketing near San Buenaventura, CA.
• Coaching skills and willingness to learn call center operations quickly.

Responsabilidades

• Hunt for partnership angles no one in San Buenaventura, CA has tried
• Show up at San Buenaventura, CA networking nights with a reason to follow up
• Build territory plans maximizing coverage across San Buenaventura, CA
• Turn cold sales marketing leads into signed deals across San Buenaventura, CA
• Open doors in San Buenaventura, CA that a manager title alone can't
• Walk CA partners through co-marketing they'll say yes to
• Negotiate pricing and close deals that meet or exceed quarterly quotas
• Seed San Buenaventura social channels with content that earns replies

Conocimientos

Customer Feedback Analysis

Email Support

Risk Judgment

Portfolio/Sales Marketing Samples

Clear Documentation

Constructive Communication

Sales/Marketing Wins

Coaching

Call Center Operations

Descripción del empleo

Investment Strategies Group is seeking a Customer Success Manager in San Buenaventura, CA with a hybrid work model. The role focuses on turning customer feedback into actionable growth, building strategic partnerships, and driving revenue through coaching and collaboration with marketing teams.

The ideal candidate demonstrates experience near San Buenaventura, CA, strong communication, and the ability to close deals while maintaining customer trust and satisfaction.