Strategic Customer Success Manager: Growth & Adoption

Zeta Global; Atlanta (GA); On-site; USD 85,000 - 100,000; Full time

Benefits offered by this job

Unlimited PTO

Excellent medical, dental, and vision coverage

Employee Equity

Employee Discounts

Virtual Wellness Classes

Pet Insurance

Job summary

Zeta Global is looking for a Customer Success Manager (CSM) based in Atlanta, GA. The ideal candidate will have 3–5 years of experience in customer success or digital marketing, paired with strong client relationship skills. Responsibilities include managing client portfolios, driving platform adoption, and ensuring successful execution of marketing strategies. The salary range for this role is between $85,000 and $100,000 based on experience. Benefits include unlimited PTO and comprehensive medical coverage.

Qualifications

• 3–5 years of experience in Customer Success, Account Management, or digital marketing.
• Experience with marketing automation or ESP platforms.
• Experience managing multi-channel or omnichannel marketing campaigns.

Responsibilities

• Manage a portfolio of client relationships.
• Partner with clients to develop data-driven marketing strategies.
• Drive adoption of new features and capabilities.

Skills

Client relationship management

Digital marketing

Lifecycle marketing

Communication skills

Organizational skills

Presentation skills

Education

Bachelor’s degree in Marketing, Business, or related field

Tools

Excel

PowerPoint

Word

Job description

Zeta Global is looking for a Customer Success Manager (CSM) based in Atlanta, GA. The ideal candidate will have 3–5 years of experience in customer success or digital marketing, paired with strong client relationship skills. Responsibilities include managing client portfolios, driving platform adoption, and ensuring successful execution of marketing strategies. The salary range for this role is between $85,000 and $100,000 based on experience. Benefits include unlimited PTO and comprehensive medical coverage.