Strategic Customer Success Manager - Digital Marketing

Softline Solutions; Glendale (CA); On-site; USD 55,000 - 70,000; Full time

Job summary

Softline Solutions is looking for a Customer Success Manager in Glendale, California. In this role, you will manage client relationships and ensure customer satisfaction through a mix of communication and data analysis. This position thrives on organization and detail, requiring fast adaptability and project management skills.

The salary ranges from $55,000 to $70,000 annually, reflecting the agency's commitment to measurable growth. If you love solving problems in a fast-paced environment, we want to hear from you!

Qualifications

• Fast learner who adapts quickly to changing priorities.
• Thrives in a collaborative environment with startup energy.
• Demonstrated strong project management skills.

Responsibilities

• Build and maintain strong relationships with clients.
• Deliver exceptional customer satisfaction through proactive communication.
• Analyze campaign performance and recommend improvements.

Skills

Customer-first mindset

Project management

Analytical thinking

Communication

Detail-oriented

Tools

JIRA

Confluence

Hubspot CRM

Google Workspace

Excel

Job description

Softline Solutions is looking for a Customer Success Manager in Glendale, California. In this role, you will manage client relationships and ensure customer satisfaction through a mix of communication and data analysis. This position thrives on organization and detail, requiring fast adaptability and project management skills.

The salary ranges from $55,000 to $70,000 annually, reflecting the agency's commitment to measurable growth. If you love solving problems in a fast-paced environment, we want to hear from you!