Growth-Focused Client Success Manager

Softline Solutions, Inc.; Glendale (CA); On-site; USD 55,000 - 70,000; Full time

Job summary

Softline Solutions, Inc. is seeking a Customer Success Manager in Glendale, California, to enhance client relationships and ensure satisfaction. The role requires building and maintaining strong client connections and resolving any issues they may encounter.

Candidates should be fast learners with strong analytical skills and excellent project management experience, especially with tools like JIRA and Confluence. The position offers a competitive salary of $55,000 to $70,000 per year.

Qualifications

• Fast learner who adapts quickly to changing priorities.
• Thrives in a fast-moving, collaborative environment.
• Professional communicator balancing empathy and efficiency.
• Highly organized and detail-oriented.

Responsibilities

• Build and maintain strong relationships with clients.
• Deliver exceptional customer satisfaction through communication.
• Collaborate with internal teams to resolve challenges.
• Conduct analysis on campaign performance and customer feedback.

Skills

Analytical thinking

Project management

Communication

Customer satisfaction

Adaptability

Tools

Hubspot CRM

JIRA

Confluence

Google Workspace

Excel

Job description

Softline Solutions, Inc. is seeking a Customer Success Manager in Glendale, California, to enhance client relationships and ensure satisfaction. The role requires building and maintaining strong client connections and resolving any issues they may encounter.

Candidates should be fast learners with strong analytical skills and excellent project management experience, especially with tools like JIRA and Confluence. The position offers a competitive salary of $55,000 to $70,000 per year.