Strategic Customer Innovation Intern

Integrated DNA Technologies; Coralville (IA); Presencial; USD 32.000 - 45.000; A tiempo parcial

Descripción de la vacante

Integrated DNA Technologies (IDT) in Coralville, IA, seeks an Intern for the Customer Innovation & Transformation team to support strategic initiatives improving customer experience and commercial effectiveness. You will work with cross-functional teams, conduct data analysis and process mapping, and present recommendations to business leaders.

The role reports to the Director of CI&T and offers exposure to transformation projects, with a focus on customer experience and operational excellence.

Formación

• Pursuing a bachelor’s degree in a related field.
• Completed coursework in data analytics, statistics, process improvement, project management, or customer experience.
• Demonstrated analytical experience through coursework, internships, research projects, or student leadership activities.
• Demonstrated written and verbal communication skills through presentations, coursework, leadership roles, or project participation.

Responsabilidades

• Support commercial excellence and business transformation initiatives across IDT.
• Conduct data analysis and process mapping to identify opportunities for improvement.
• Participate in customer journey mapping and continuous improvement activities.
• Collaborate cross-functionally with commercial, operations, and digital functions.
• Deliver project findings and recommendations to leadership.

Conocimientos

Analytical skills

Written communication

Verbal communication

Data analysis

Educación

Bachelor's degree in Business Administration

Bachelor's degree in Data Analytics

Bachelor's degree in Information Systems

Bachelor's degree in Marketing

Herramientas

Microsoft Excel

Microsoft PowerPoint

Power BI

Power Apps/Power Automate

Descripción del empleo

Integrated DNA Technologies (IDT) in Coralville, IA, seeks an Intern for the Customer Innovation & Transformation team to support strategic initiatives improving customer experience and commercial effectiveness. You will work with cross-functional teams, conduct data analysis and process mapping, and present recommendations to business leaders.

The role reports to the Director of CI&T and offers exposure to transformation projects, with a focus on customer experience and operational excellence.