Strategic Customer Growth & Success Manager

UserIQ; Atlanta (GA); On-site; USD 60,000 - 80,000; Full time

Job summary

UserIQ, located in Atlanta, GA, seeks a driven Customer Success Manager to elevate customer engagement and satisfaction. This role involves managing client relationships and advocating for their needs to ensure successful product utilization.

With at least 2 years of experience in customer success or a software company, you will need strong communication skills and an eagerness to learn. Join UserIQ to help SaaS companies thrive!

Qualifications

• 2+ years of relevant experience required.
• Experience in a software company is essential.
• Impeccable written and verbal communication skills are necessary.

Responsibilities

• Own overall relationship with assigned clients.
• Establish trusted advisor relationships.
• Develop and nurture customers for advocacy.
• Establish critical goals and KPIs with clients.
• Identify and develop upsell opportunities.
• Advocate for customer needs across departments.

Skills

Customer Success Management

Communication Skills

Analytical Skills

Detail Oriented

Teamwork

Tools

Office Software

Job description

UserIQ, located in Atlanta, GA, seeks a driven Customer Success Manager to elevate customer engagement and satisfaction. This role involves managing client relationships and advocating for their needs to ensure successful product utilization.

With at least 2 years of experience in customer success or a software company, you will need strong communication skills and an eagerness to learn. Join UserIQ to help SaaS companies thrive!