Strategic Customer Growth Specialist (Logistics)

Westfield Egg Farm; Northern (KY); Hybrid; USD 25,000 - 39,000; Full time

Job summary

Westfield Egg Farm is seeking a Sales Specialist to develop and grow customer relationships across services, including logistics and cold storage. You will nurture leads, maintain pricing and product data, and document activities in Hubspot, coordinating with warehouse, shipping, and transportation teams.

Ideal candidates have strong data entry, communication, and multi-tasking skills, plus experience in sales, customer service, or logistics.

Qualifications

• Proven ability to build and maintain positive customer relationships.
• Proficiency in Microsoft Office Suite and ability to learn new software.
• Ability to work collaboratively across departments, including sales, customer service, warehouse, shipping, and transportation.
• Sales, customer service, account management, or logistics experience preferred.
• Valid driver's license and reliable transportation.

Responsibilities

• Develop, manage, and grow customer relationships across services, including logistics, transportation, and cold storage.
• Nurture leads and prospects through follow-ups via email, phone, and other channels.
• Maintain accurate pricing, product, and customer information.
• Ensure accurate documentation of all customer-related activities in Hubspot (CRM).
• Maintain accurate service descriptions in customer portals and third-party platforms.
• Customer service-minded by assisting with problem resolution and coordinating with warehouse, shipping, and transportation teams.
• On-board new customers, ensuring customers are a good fit by conducting credit references.
• Collaborate with leadership and WEF sales to support sales activities and special projects.
• Perform general office duties as needed: including managing website contact forms and Google reviews.
• Handle incoming calls when required.
• Complete other duties as assigned.

Skills

Data entry

Customer storytelling

Written communication

Problem solving

Multitasking

Customer service

Education

High school diploma or equivalent

Associate or bachelor's degree in business or related field preferred

Tools

Microsoft Office Suite

Job description

Westfield Egg Farm is seeking a Sales Specialist to develop and grow customer relationships across services, including logistics and cold storage. You will nurture leads, maintain pricing and product data, and document activities in Hubspot, coordinating with warehouse, shipping, and transportation teams.

Ideal candidates have strong data entry, communication, and multi-tasking skills, plus experience in sales, customer service, or logistics.