Strategic Customer Growth & Partnerships Manager

Yamamotoyama; Pomona (CA); Hybrid; USD 95,000 - 115,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401(k) with Safe Harbor

Employee Discounts

Tuition Reimbursement

Job summary

Yamamotoyama U.S.A. seeks a Customer Development Manager to accelerate profitable growth across Grocery, Mass, Club, and Natural channels in North America, developing customer-specific strategies to maximize sales, profit, and trade investment.

You will serve as the nexus between internal functions, broker partners, and retail customers to ensure disciplined execution, robust forecasting, and high-impact go-to-market plans, with occasional travel and remote work flexibility.

Qualifications

• Bachelor’s degree in business, Marketing, or related field.
• 5+ years of progressive CPG sales experience in Grocery, Mass, Club, or Natural channels.
• Experience managing broker networks and leading joint business planning with major retail accounts is preferred.

Responsibilities

• Drive gross sales, profit delivery, and trade spend optimization for Grocery, Mass, Club, and Natural accounts.
• Develop and execute joint business plans with strategic customers to drive distribution and growth.
• Leverage TPM tools to manage forecasting, trade spend, promotions, and scenario planning.
• Partner with Trade Strategy, Analytics, Marketing, and Operations on pricing, promotion, assortment, and execution.
• Direct broker activity with priorities, performance expectations, and in-store accountability.
• Ensure disciplined execution and strong forecasting to support go-to-market plans.

Skills

TPM tools

CRM platforms

Retail analytics

Excel & PowerPoint

Education

Bachelor's degree in business, Marketing, or related field

Tools

Nielsen

SPINS

IRI

Job description

Yamamotoyama U.S.A. seeks a Customer Development Manager to accelerate profitable growth across Grocery, Mass, Club, and Natural channels in North America, developing customer-specific strategies to maximize sales, profit, and trade investment.

You will serve as the nexus between internal functions, broker partners, and retail customers to ensure disciplined execution, robust forecasting, and high-impact go-to-market plans, with occasional travel and remote work flexibility.