Strategic Customer Coordinator - Equipment Rentals

Sunbelt Rentals; Salisbury (NC); Sur place; USD 29 000 - 40 000; Plein temps

Avantages offerts par ce poste

Health, Dental and Vision plans

401(k) Match

Volunteer time off

Disability coverage

Life and Travel insurance

Tuition Reimbursement Options

Employee Assistance Program (EAP)

Length of Service Awards

Paid time off (vacation, sick, holiday

Résumé du poste

Sunbelt Rentals in Salisbury, NC is seeking a Customer Coordinator (Call-Center). This role provides centralized support to strategic customers renting construction and industrial equipment, delivering professional service and addressing needs quickly.

You will be the main point of contact, helping with inquiries, processing requests, and ensuring reliability, availability and ease. The position offers full-time hours with competitive benefits and opportunities for training.

Qualifications

• Previous experience in a call center customer service role
• Equipment rental or construction industry experience preferred
• Wynne software experience preferred
• Bilingual Spanish/English preferred

Responsabilités

• Serve as the centralized point of contact for Strategic Customers in rental equipment and store items.
• Provide exceptional, professional and efficient service to customers.
• Support Sunbelt's promises of reliability, availability and ease for customers.
• Address customer needs and requests to satisfy their expectations.

Connaissances

Construction equipment knowledge

Customer service ethic

Communication skills

Probing questions

Bilingual Spanish/English

Outils

Wynne software experience

Description du poste

Sunbelt Rentals in Salisbury, NC is seeking a Customer Coordinator (Call-Center). This role provides centralized support to strategic customers renting construction and industrial equipment, delivering professional service and addressing needs quickly.

You will be the main point of contact, helping with inquiries, processing requests, and ensuring reliability, availability and ease. The position offers full-time hours with competitive benefits and opportunities for training.