Strategic Customer Coordinator – Call Center

Sunbelt Rentals

Raleigh (NC)

On-site

USD 29,000 - 40,000

Full time

5 days ago
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Benefits offered by this job

Health, Dental & Vision plans
401(k) Match
Volunteer time off
Disability insurance
Life & Travel insurance
Flexible spending
Tuition reimbursement
Employee Assistance Program
Length of Service Awards
Paid time off

Job summary

Sunbelt Rentals is seeking a Customer Coordinator (Call-Center) in Raleigh, NC. The role provides centralized contact for Strategic Customers in construction/industrial equipment rentals, ensuring professional, efficient service and responsiveness to customer needs.

The position emphasizes reliability and ease, requiring prior call center experience and knowledge of equipment rental; Spanish/English bilingualism is a plus. Benefits and growth opportunities are highlighted by the company.

Qualifications

  • Previous experience in a call center customer service role.
  • Equipment rental or construction industry experience preferred.
  • Wynne software experience preferred.
  • Bilingual Spanish/English preferred.

Responsibilities

  • Serve as centralized contact for Strategic Customers in rental equipment and store items.
  • Provide exceptional, professional and efficient service to Strategic Customers.
  • Act as a liaison to satisfy customer needs and requests.
  • Demonstrate Sunbelt Promise of reliability, availability and ease.

Skills

Call center experience
Customer service
Equipment rental knowledge
Bilingual Spanish/English

Tools

Wynne software

Job description

Sunbelt Rentals is seeking a Customer Coordinator (Call-Center) in Raleigh, NC. The role provides centralized contact for Strategic Customers in construction/industrial equipment rentals, ensuring professional, efficient service and responsiveness to customer needs.

The position emphasizes reliability and ease, requiring prior call center experience and knowledge of equipment rental; Spanish/English bilingualism is a plus. Benefits and growth opportunities are highlighted by the company.

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