Strategic Account Coordinator — Equipment Rental Support

Sunbelt Rentals

Garner (NC)

On-site

USD 29,000 - 40,000

Full time

5 days ago

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Benefits offered by this job

Health, Dental and Vision plans

401(k) Match

Volunteer time off

Short-term and long-term disability

Accident, Life and Travel insurance

Tuition Reimbursement Options

Employee Assistance Program (EAP)

Length of Service Awards

Job summary

Sunbelt Rentals is seeking a Customer Coordinator (Call-Center) to serve as the centralized point of contact for strategic customers in the rental of construction equipment and store items. The role emphasizes delivering professional and efficient service to meet customer needs and requests.

Experience in a call center environment is preferred, with Wynne software familiarity advantageous. Bilingual Spanish/English is a plus, and Sunbelt offers a competitive benefits package along with

Qualifications

Previous experience in a call center customer service role.
Equipment rental or construction industry experience preferred.
Wynne software experience preferred.
Bilingual Spanish/English preferred.

Responsibilities

Serve as the centralized point of contact for strategic customers in equipment rental and store items.
Provide exceptional, professional, and efficient service to fulfill customer needs and requests.
Convey Sunbelt's commitment to reliability, availability, and ease for customers.

Skills

Bilingual Spanish/English

Construction equipment knowledge

Customer service mindset

Communication skills

Probing questions

Tools

Wynne software

Job description

Experience in a call center environment is preferred, with Wynne software familiarity advantageous. Bilingual Spanish/English is a plus, and Sunbelt offers a competitive benefits package along with

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