Strategic Customer Coordinator: Elite Account Support

Sunbelt Rentals; Fort Mill (SC); On-site; USD 29,000 - 40,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

401(k) Match

Volunteer Time Off

Disability Insurance

Life Insurance

Travel Insurance

Tuition Reimbursement

Employee Assistance Program

Service Awards

Job summary

Sunbelt Rentals is seeking a Strategic Customer Coordinator (Call-Center) to deliver exceptional service to strategic customers and coordinate equipment rentals. You will act as the main contact for these accounts, addressing needs and requests with reliability and ease.

The role emphasizes customer care within an equipment rental context and requires strong communication abilities. The position offers competitive benefits and on‑the‑job training for eligible employees, with base pay described

Qualifications

• Previous experience in a call center customer service role.
• Equipment rental or construction industry experience preferred.
• Wynne software experience preferred.
• Bilingual Spanish/English preferred.

Responsibilities

• Provide exceptional, professional and efficient service to Strategic Customers in the rental of construction/industrial equipment and store items.
• Act as the centralized point of contact for these accounts and satisfy customer needs and requests.

Skills

Call center experience

Construction industry knowledge

Bilingual Spanish/English

Customer service ethic

Tools

Wynne software

Job description

Sunbelt Rentals is seeking a Strategic Customer Coordinator (Call-Center) to deliver exceptional service to strategic customers and coordinate equipment rentals. You will act as the main contact for these accounts, addressing needs and requests with reliability and ease.

The role emphasizes customer care within an equipment rental context and requires strong communication abilities. The position offers competitive benefits and on‑the‑job training for eligible employees, with base pay described