Strategic CSR & Accounts Lead — Chemical Industry

Direct Staffing Inc; Midland (MI); On-site; USD 40,000 - 55,000; Full time

Job summary

A leading staffing agency is seeking a Customer Service Representative for a global chemical manufacturing company in Midland, MI. The role requires a Bachelor’s degree and 1–3 years of related experience. Responsibilities include managing customer orders, ensuring knowledge of products, and strengthening customer relationships. Candidates should possess strong negotiation and sales skills as well as proficiency in Microsoft Excel. This position offers the potential for full-time hire.

Qualifications

• Minimum Bachelor's Degree required.
• 1–3 years of customer service or sales experience.
• Strong negotiation and sales skills preferred.
• Strong aptitude with Microsoft Excel.
• High attention to detail.

Responsibilities

• Manage customer orders through service processes.
• Ensure thorough knowledge of products and services.
• Develop strong relationships with customers.
• Lead account management activities.
• Coordinate activities at assigned customer accounts.

Skills

Customer service skills

Negotiation skills

Microsoft Excel proficiency

Attention to detail

Education

Bachelor’s Degree

Job description

A leading staffing agency is seeking a Customer Service Representative for a global chemical manufacturing company in Midland, MI. The role requires a Bachelor’s degree and 1–3 years of related experience. Responsibilities include managing customer orders, ensuring knowledge of products, and strengthening customer relationships. Candidates should possess strong negotiation and sales skills as well as proficiency in Microsoft Excel. This position offers the potential for full-time hire.