Strategic Credit & Collections Specialist

Press Glass; Ridgeway (VA); On-site; USD 52,000 - 66,000; Full time

Job summary

Press Glass is seeking a Credit & Collections Specialist to support accounts receivable, collections, invoicing, and credit functions. The role focuses on monitoring customer accounts, collecting past-due balances, processing invoices, and aiding in cash flow forecasting while maintaining excellent customer relationships.

The ideal candidate will be highly organized, detail-oriented, and able to communicate effectively across departments.

Qualifications

• Requires high school diploma and 2+ years in B2B collections.
• Strong knowledge of accounts receivable and collection practices.
• Excellent verbal and written communication skills with customers.
• Proficient in Microsoft Office and able to maintain accuracy.

Responsibilities

• Monitor customer account aging reports and collect past-due balances by phone and email.
• Collaborate with cross-functional teams to resolve customer inquiries and ensure timely issue resolution.
• Respond to inquiries about account status, invoices, and payments with clarity and professionalism.
• Manage credit hold orders and ensure releases align with company policies.
• Assist with weekly cash forecasts by gathering receivables data and tracking payments.

Skills

Accounts receivable

Collections

Communication skills

Organization

Education

High school diploma

Tools

Microsoft Office

Job description

Press Glass is seeking a Credit & Collections Specialist to support accounts receivable, collections, invoicing, and credit functions. The role focuses on monitoring customer accounts, collecting past-due balances, processing invoices, and aiding in cash flow forecasting while maintaining excellent customer relationships.

The ideal candidate will be highly organized, detail-oriented, and able to communicate effectively across departments.