Strategic Credit & Collections Specialist

Kelly; Johnston (IA); On-site; USD 26,000 - 36,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Telemedicine

Term life

Whole life

Accident insurance

Critical illness

Legal plan

Short-term disability

Retirement savings plan

Service bonus and holiday pay plans (8

Transit spending account

Paid sick leave

Job summary

Kelly is seeking a Customer Account Specialist in Johnston, IA to perform credit and collection duties for customer accounts, negotiate payment plans, and manage delinquency while maintaining quality relationships. The role offers a 1-year contract at $23 per hour with a daytime shift.

The ideal candidate has at least 1 year of customer service experience, strong communication skills, and the ability to work in a global team environment. Bachelor's degree preferred.

Qualifications

• Bachelor’s degree preferred.
• At least 1 year of customer service experience.
• Strong interpersonal/communication skills.
• Ability to work in a global team environment.

Responsibilities

• Performing credit and collection duties for large and moderately complex customer accounts.
• Collecting past due accounts and negotiating payment plans.
• Reviewing account status and authorizing additional sales within guidelines.
• Administering collection efforts and maintaining low delinquency levels.

Skills

Interpersonal skills

Communication skills

Problem solving

Computer aptitude

Mainframe familiarity

Software familiarity

Negotiation skills

Education

Bachelor's degree in business or related discipline

Job description

Kelly is seeking a Customer Account Specialist in Johnston, IA to perform credit and collection duties for customer accounts, negotiate payment plans, and manage delinquency while maintaining quality relationships. The role offers a 1-year contract at $23 per hour with a daytime shift.

The ideal candidate has at least 1 year of customer service experience, strong communication skills, and the ability to work in a global team environment. Bachelor's degree preferred.