Strategic Credit & Collections Analyst

International; Lisle (IL); Vor Ort; USD 45.000 - 65.000; Vollzeit

Zusammenfassung

International in Lisle, IL is seeking a Credit and Collections Analyst to manage retail and lease receivables, focusing on collections, account resolution, and customer service. The role supports end-of-lease activities and repossession when needed.

The candidate should have a background in credit/collections with strong analytical and communication skills, and proficiency in MS Office. Bilingual Spanish is a plus.

Qualifikationen

• Bachelor's degree with at least 1 year in credit/collections or asset management.
• 3+ years of credit/collections or asset management experience.
• Master's degree with no experience is listed as an option in the minimum requirements.

Aufgaben

• Monitor customer accounts to ensure timely payment and address delinquencies.
• Notify customers of missed payments or NSF and work toward resolution.
• Coordinate end-of-lease activities including extensions, turn-ins, or equipment purchases.
• Communicate with customers via phone and email to resolve payment issues and maintain positive relationships.
• Follow established collection procedures, including escalations when necessary.
• Manage the repossession process in cases of customer default.
• Process account modifications such as extensions, refinances, and maintenance adjustments.

Kenntnisse

Analytical skills

Problem solving

MS Office

Verbal and written communication

Team collaboration

Credit & collections knowledge

Organizational skills

Ausbildung

Bachelor's degree and 1 year experience

3+ years credit/collections experience

Master's degree with no experience

Tools

Microsoft Excel

CRM/Email systems

Lease documentation knowledge

Jobbeschreibung

International in Lisle, IL is seeking a Credit and Collections Analyst to manage retail and lease receivables, focusing on collections, account resolution, and customer service. The role supports end-of-lease activities and repossession when needed.

The candidate should have a background in credit/collections with strong analytical and communication skills, and proficiency in MS Office. Bilingual Spanish is a plus.