Credit & Collections Analyst — Asset Management

International; Lisle (IL); Sur place; USD 59 000 - 89 000; Plein temps

Avantages offerts par ce poste

Benefits package

Résumé du poste

International in Lisle, IL is seeking a Credit and Collections Analyst to manage and safeguard our retail and lease receivables portfolio. The role focuses on collections, account resolution, and customer service, with responsibilities spanning delinquency management, end-of-lease activities, and payment issue resolution.

Ideal candidates have a bachelor’s degree with 1 year of credit/collections experience, or a master’s with no experience, or 3+ years of relevant experience.

Qualifications

• Bachelor’s degree plus at least 1 year in credit/collections or asset management
• Master’s degree with no experience
• At least 3 years of credit/collections or asset management experience

Responsabilités

• Monitor customer accounts to ensure timely payment and address delinquencies.
• Notify customers of missed payments or non-sufficient funds (NSF) and work toward resolution.
• Coordinate end-of-lease activities including extensions, turn-ins, or equipment purchases.
• Communicate with customers via phone and email to resolve payment issues and maintain positive relationships.
• Follow established procedures for collection efforts, including escalations when necessary.
• Manage the repossession process in cases of customer default.
• Process account modifications such as extensions, refinances, and maintenance adjustments.

Connaissances

Analytical

Problem-solving

Communication

Teamwork

Customer service

Financial services knowledge

Spanish language (optional)

Formation

Bachelor's degree

Master's degree

Outils

Microsoft Office Suite

Description du poste

International in Lisle, IL is seeking a Credit and Collections Analyst to manage and safeguard our retail and lease receivables portfolio. The role focuses on collections, account resolution, and customer service, with responsibilities spanning delinquency management, end-of-lease activities, and payment issue resolution.

Ideal candidates have a bachelor’s degree with 1 year of credit/collections experience, or a master’s with no experience, or 3+ years of relevant experience.