Strategic Creative Ops Lead - Brand Strategy & Copy

Socket.dev; New York (NY); On-site; USD 155,000 - 210,000; Full time

Job summary

Amazon Music Design & Creative Operations is seeking a Senior Creative Operations Manager to own the operational strategy for the Brand Strategy & Copy space, guiding complex programs across creative marketing, product launches, and brand initiatives.

You will partner with Brand Strategists, Copywriters, Design, Marketing and external agencies, set governance, optimize workflows, and mentor junior managers to raise the bar for creative throughput and delivery.

Qualifications

• Bachelor's degree
• Experience communicating clearly and concisely with leadership, stakeholders, and cross-functional teams
• 7+ years of experience in creative operations, creative program management, or creative production within a brand, agency, or in-house creative studio environment
• 5+ years of experience developing and implementing creative workflows, SOPs, and governance frameworks
• Experience managing complex, multi-stakeholder creative programs from strategy through delivery
• Experience with capacity planning, budget management, and resource allocation at a portfolio level
• Demonstrated ability to influence senior leaders and drive alignment across cross-functional teams
• Experience working with digital project management and workflow tools (e.g., Adobe Workfront, Asana, or similar)

Responsibilities

• Own the end-to-end creative operations strategy for the Brand Strategy & Copy team across campaigns, launches and initiatives
• Lead capacity planning across campaigns and internal initiatives, identify gaps and communicate status to leadership
• Define and improve creative briefs, intake processes and prioritization mechanisms
• Own timelines and milestones for multi-workstream programs across marketing, product launches and brand initiatives
• Act as the central operational hub between Brand Strategists, Copywriters, Design, Marketing and external partners
• Own budget management and reporting for the Brand Strategy & Copy portfolio; optimize spend

Skills

Communication with leadership

Cross-functional collaboration

Program management

Workflow governance

Stakeholder alignment

Portfolio budgeting

Education

Bachelor's degree

Tools

Adobe Workfront

Asana

Job description

Amazon Music Design & Creative Operations is seeking a Senior Creative Operations Manager to own the operational strategy for the Brand Strategy & Copy space, guiding complex programs across creative marketing, product launches, and brand initiatives.

You will partner with Brand Strategists, Copywriters, Design, Marketing and external agencies, set governance, optimize workflows, and mentor junior managers to raise the bar for creative throughput and delivery.