Design Ops Lead - Design System & Campaign Workflows

Amazon; Seattle (WA); On-site; USD 130,000 - 175,000; Full time

Job summary

Amazon is seeking a Sr. Design Operations Manager for the Brand Innovation Lab’s TEX team in Seattle. The role focuses on governing and evolving the design system while enabling efficient campaign workflows across global teams and surfaces.

You will lead governance, measurement, and roadmap prioritization to raise quality and consistency. The position requires influencing stakeholders and scaling design operations across campaigns and platforms.

Qualifications

• 6+ years of design experience.
• Ability to translate business and customer needs into right design solutions.
• Experience analyzing large data sets and driving improvements.
• Experience with asset management, design workflows, or partnering with creative teams.
• Experience managing design systems at scale, governance, and tooling.
• Knowledge of project management tools and methodologies (agile to waterfall).
• Experience building project playbooks, schedules, and stakeholder communications.
• Experience in marketing/brand advertising with senior advertisers and agency stakeholders.
• Background in dashboards or reporting frameworks for creative organizations.

Responsibilities

• Own governance, maintenance, and evolution of the design system, including contribution models and adoption tracking.
• Build research and measurement into the system feeding usage data, performance, and qualitative feedback.
• Identify what's missing, propose what to build next, and prioritize the roadmap.
• Scale mechanisms for workload visibility, capacity planning, and resource allocation across campaigns.
• Evangelize the design system and cross-functional work through clear communication and processes.

Skills

Design leadership

Governance & design system

Data-driven insights

Cross-functional collaboration

Project management

Job description

Amazon is seeking a Sr. Design Operations Manager for the Brand Innovation Lab’s TEX team in Seattle. The role focuses on governing and evolving the design system while enabling efficient campaign workflows across global teams and surfaces.

You will lead governance, measurement, and roadmap prioritization to raise quality and consistency. The position requires influencing stakeholders and scaling design operations across campaigns and platforms.