Strategic Corporate Accounts Support Specialist

Penske Truck Leasing Co., L.P.; Reading (Berks County); On-site; USD 42,000 - 60,000; Full time

Job summary

Penske Truck Leasing Co., L.P. in Reading, PA is seeking a CASC to provide day-to-day sales and service support to regional executives and account managers. The role encompasses sales, service, and contract support, with cross-training across functions to back up others and ensure smooth operations.

The candidate should have at least 2 years in sales or customer support, strong communication skills, and proficiency with MS Office, Salesforce, and collaboration tools. Travel may be required.

Qualifications

• High school diploma or GED required.
• Minimum 2 years experience in sales or customer support.
• Minimum 3 years experience communicating to solve problems with internal partners.
• Ability to multi-task in a high-demand environment.
• Strong written and verbal communication skills.
• Proficiency in MS Word, Excel, PowerPoint and web-based apps.
• Experience with Salesforce and collaboration tools is preferred.

Responsibilities

• Provide sales support to regional EAMs for new, add, and renewal business.
• Coordinate onboarding activities for new customers or fleet additions.
• Coordinate resolution of billing or payables issues with customers and Penske.
• Communicate effectively with internal and external customers on outstanding issues.
• Assist with other projects and tasks as assigned.

Skills

Customer support

Communication

Multitasking

Problem solving

MS Office

Salesforce

Travel flexibility

Education

High school diploma / GED

Tools

Salesforce

Smartsheet

Outlook

Teams

PowerPoint

Job description

Penske Truck Leasing Co., L.P. in Reading, PA is seeking a CASC to provide day-to-day sales and service support to regional executives and account managers. The role encompasses sales, service, and contract support, with cross-training across functions to back up others and ensure smooth operations.

The candidate should have at least 2 years in sales or customer support, strong communication skills, and proficiency with MS Office, Salesforce, and collaboration tools. Travel may be required.