Remarketing Inside Sales & Customer Service Pro

Penske; Bern Township (Berks County); On-site; USD 42,000 - 65,000; Full time

Job summary

Penske is seeking customer-focused individuals to support our sales associates in a fast-paced Corporate Sales Center. Roles involve handling inbound/outbound calls, inputting data into Salesforce, and coordinating with Titles, Tax, and Asset Management in Reading, PA.

There are growth opportunities within the department and Penske offers a competitive base salary and comprehensive benefits. A strong customer service background and solid communication skills are essential.

Qualifications

• At least 1 year of experience in a customer service role either in a call center or customer facing retail environment.
• High school diploma or equivalent; an associate or bachelor's degree is preferred.
• Fluency in Spanish is desirable; strong written and oral communication is required.

Responsibilities

• Handle incoming sales and customer service calls in the Corporate Sales Center.
• Explain sales procedures and respond to inquiries.
• Input customer information into the Salesforce.com database.
• Coordinate work with Titles, Tax, and Asset Management.
• Assist with sales transactions and related administrative work.
• Interact with internal Penske departments and field locations.

Skills

Customer service

Call center

Communication

Multi-tasking

Spanish (Desirable)

Education

High school diploma or equivalent

Associate degree

Bachelor's degree

Tools

Salesforce

Microsoft Office

Job description

Penske is seeking customer-focused individuals to support our sales associates in a fast-paced Corporate Sales Center. Roles involve handling inbound/outbound calls, inputting data into Salesforce, and coordinating with Titles, Tax, and Asset Management in Reading, PA.

There are growth opportunities within the department and Penske offers a competitive base salary and comprehensive benefits. A strong customer service background and solid communication skills are essential.