Strategic Convention Services Manager

Crescent Hotels & Resorts; Phoenix (AZ); On-site; USD 52,000 - 65,000; Full time

Benefits offered by this job

Team member discounts

Flexible schedules

401k plan and company match

Job summary

Crescent Hotels & Resorts is seeking a Convention Service Manager for The Hilton Phoenix Resort at the Peak. This full-time role focuses on coordinating convention services, planning with clients, and ensuring flawless event execution across departments.

The ideal candidate will lead with professionalism, manage client relationships, and work closely with sales, catering, and operations to deliver superior guest experiences in a busy resort setting.

Qualifications

• Must be able to communicate in English.
• Self-starting personality with an even disposition.
• Maintain a professional appearance and manner at all times.
• Able to communicate well with guests.

Responsibilities

• Coordinate and supervise convention service activities across departments to service accounts.
• Communicate with sales, front office and reservations to manage guest room blocks and special needs.
• Assign banquet/meeting room setups based on client requirements and monitor accuracy.

Skills

English communication

Team player

Professional appearance

Guest interaction

Attention to detail

Job description

Crescent Hotels & Resorts is seeking a Convention Service Manager for The Hilton Phoenix Resort at the Peak. This full-time role focuses on coordinating convention services, planning with clients, and ensuring flawless event execution across departments.

The ideal candidate will lead with professionalism, manage client relationships, and work closely with sales, catering, and operations to deliver superior guest experiences in a busy resort setting.