Strategic Contracts & Deals Operations Manager

Aquent; New York (NY); On-site; USD 60,000 - 90,000; Full time

Job summary

Aquent partners with a leading organization at the forefront of its industry. Join a fast-paced environment where you prepare, review, and process commercial agreements, ensuring readiness for internal review and approval.

As a key resource for partner managers, you will apply terms, pricing, and discounts, manage a queue of cases, and collaborate with cross-functional teams to keep deals on track and audit-ready.

Qualifications

• Bachelor's degree or equivalent practical experience.
• 2 years of experience in contract management, deal desk, sales operations, ad operations, or customer or partner support.
• Experience interpreting and applying commercial contract terms and pricing (rate cards, discounts, fees, term, renewal, termination).
• Proven ability to handle and resolve support cases or escalations.
• Strong case handling: queue management, up-to-date records, SLA adherence.

Responsibilities

• Prepare, review, and process commercial agreements in internal systems.
• Act as a resource for partner managers, clarifying requirements and preparing contracts for approval.
• Apply commercial terms and rate cards, develop pricing scenarios with cross-functional teams.
• Support sales with deal inquiries, explain approval levels and discount mechanisms.
• Manage and resolve a queue of cases and escalations, meeting service levels.
• Investigate partner inquiries about contracts and provide clear information to support teams.
• Track progress of cases, deals, and contracts, flag risks to deadlines, and maintain audit-ready data.
• Collaborate with cross-functional teams to address issues and improve processes.

Skills

Contract management

Deal desk

Pricing & discounting

Case handling & SLAs

Education

Bachelor's degree or equivalent

Tools

Salesforce

Contract management systems

Job description

Aquent partners with a leading organization at the forefront of its industry. Join a fast-paced environment where you prepare, review, and process commercial agreements, ensuring readiness for internal review and approval.

As a key resource for partner managers, you will apply terms, pricing, and discounts, manage a queue of cases, and collaborate with cross-functional teams to keep deals on track and audit-ready.