Strategic Consumer Lending Advisor

Wings Credit Union; Colorado Springs (CO); On-site; USD 30,000 - 34,000; Full time

Benefits offered by this job

Generous 401(k) match

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Short/Long-Term Disability

Health Savings Account

Employee Assistance Program

Paid Vacation & Holidays

Tuition Reimbursement

Paid Parental Leave

Job summary

Wings Credit Union in Colorado Springs is seeking a results-driven Consumer Loan Specialist to drive direct consumer loan production while delivering exceptional member service across our center network, web, and video channels. In this role you will interview applicants, process loan applications, and provide financial guidance to help members achieve their goals.

Strong knowledge of lending products, regulations, and customer-focused sales are essential for success.

Qualifications

• Knowledge of Credit Reporting/Scoring.
• Knowledge of Personal Finance - auto buying, real estate lending, current affairs related to consumer Finance.
• Knowledge of Lending Regulations related to consumer lending.
• Strong critical thinking / analytical.
• Exceptional verbal and written communication skills.
• Capacity to learn and execute new sales skills.
• Typing skills - 30 words per minute or more.
• 10 Key by touch.
• Proficient with the Microsoft Office suite (Word, Excel, Outlook) and Lending Software.

Responsibilities

• Interview applicants about financial history and future financial goals while submitting loan applications.
• Internal and External Business Development and Account Retention/Management. Control loan runoff and increase interest/fee income.
• Reporting and tracking. Help identify trends that can be addressed to improve service and productivity.
• Supporting Education and Service Teams. Provide means to reach service level agreements.
• Self Development in the areas of personal/consumer finance and sales. Improve effectiveness and profitability.
• Bank Secrecy Act: Remains cognizant of and adheres to Wings policies and procedures, and regulations pertaining to the Bank Secrecy Act.

Skills

Credit scoring

Personal finance

Lending regulations

Analytical thinking

Communication skills

Sales skills

Typing speed

10-key by touch

MS Office

Education

High School Diploma or GED

2+ years financial services experience

6+ months loan origination experience

1+ years Wings MSR-LC

Tools

Lending software

Microsoft Office

Job description

Wings Credit Union in Colorado Springs is seeking a results-driven Consumer Loan Specialist to drive direct consumer loan production while delivering exceptional member service across our center network, web, and video channels. In this role you will interview applicants, process loan applications, and provide financial guidance to help members achieve their goals.

Strong knowledge of lending products, regulations, and customer-focused sales are essential for success.