Strategic Consumer Insights Lead

Amazon Inc.; Seattle (WA); On-site; USD 130,000 - 176,000; Full time

Job summary

Amazon.com Services LLC seeks a strategic Consumer Insights Manager to run a multi-marketplace tracking research program for Amazon Devices. You will ensure on-time delivery, manage budgets, and translate research questions into actionable insights while partnering with marketers, strategists, and builders.

You will leverage traditional methods and AI to uncover patterns, publish insights, and push agile, scalable solutions.

Qualifications

• End-to-end experience in all aspects of research (design, recruit, moderate, analyze, report).
• 4+ years in market research, product management, or equivalent.
• Advanced Excel or statistics software experience.
• Strong project and vendor management skills.
• Experience using AI in research workflows.

Responsibilities

• Oversee day-to-day ops for multi-marketplace tracking research program.
• Partner with global internal teams to identify category and brand health shifts.
• Build scalable research solutions and publish insights regularly.
• Communicate complex concepts clearly to leaders and drive business impact.

Skills

End-to-end research experience

4+ years in MR/PM

Office/Excel proficiency

Project & vendor mgmt

AI in research workflows

Tools

SPSS

SAS

R

Python

Job description

Amazon.com Services LLC seeks a strategic Consumer Insights Manager to run a multi-marketplace tracking research program for Amazon Devices. You will ensure on-time delivery, manage budgets, and translate research questions into actionable insights while partnering with marketers, strategists, and builders.

You will leverage traditional methods and AI to uncover patterns, publish insights, and push agile, scalable solutions.