Global Consumer Insights & Tracking Lead

Amazon Inc.; Arlington (VA); On-site; USD 130,000 - 176,000; Full time

Job summary

Amazon.com Services LLC is seeking a Consumer Insights Manager to oversee a multi-marketplace tracking research program, ensuring on-time delivery and quality. You will translate findings into actionable business steps and collaborate with marketers, strategists, and builders to unlock insights.

Strong project management and AI-enabled analysis are essential. You will work across teams to identify health shifts, publish insights, and advocate for data-driven decisions that improve customer

Qualifications

• Experience (end to end) with all aspects of research (design, recruiting, moderation, analysis, reporting).
• 4+ years of market research analyst, product manager, or equivalent experience.
• Experience with Microsoft Office including Outlook, Word, and Excel, or advanced Excel and statistical analysis tools.
• Strong project and vendor management skills.
• Experience using AI in research workflows.

Responsibilities

• Oversee day-to-day operations for a multi-marketplace tracking research program, managing milestones and vendors.
• Partner with internal teams to identify category and brand health shifts and new research opportunities.
• Build scalable market research solutions and leverage AI to publish insights in forums.
• Communicate complex concepts clearly to leaders and drive impact from findings.

Skills

End-to-end market research

Project management

Vendor management

AI in research workflows

Effective communication

Tools

SPSS/SAS/R/Python

Job description

Amazon.com Services LLC is seeking a Consumer Insights Manager to oversee a multi-marketplace tracking research program, ensuring on-time delivery and quality. You will translate findings into actionable business steps and collaborate with marketers, strategists, and builders to unlock insights.

Strong project management and AI-enabled analysis are essential. You will work across teams to identify health shifts, publish insights, and advocate for data-driven decisions that improve customer