Strategic Conference Planning Lead

Q Center; St. Charles (IL); On-site; USD 85,000 - 100,000; Full time

Job summary

Q Center is seeking an Assistant Director of Conference Planning to lead daily conference operations and ensure flawless event delivery. You will partner with the Director to drive client satisfaction, manage budgets, and coordinate cross-department workflows across the property.

The role emphasizes execution excellence, strategic leadership, and hands-on oversight of on-site events, while mentoring planning managers and coordinating vendor relationships to uphold Q Center's service standards.

Qualifications

• Bachelor's degree in Hospitality Management, Business Administration, or related field.
• 6+ years of progressive hospitality management experience in full-service hotel, resort, or comparable environment.
• Director-level experience required.
• Minimum five years of supervisory or leadership experience; director-level preferred.
• Proficiency with event planning systems, software, and diagramming tools.
• Proven track record of managing complex events, budgets, and departmental teams.

Responsibilities

• Provide leadership and strategic oversight of daily Conference planning operations.
• Ensure departmental procedures and documentation comply with SOPs, policies, and regulatory requirements.
• Monitor scheduling, space utilization, and resource allocation to maximize efficiency.
• Maintain active onsite presence to ensure seamless program execution and client satisfaction.
• Lead Q Center key accounts, developing detailed event specifications, diagrams, timeliness, and addendums for high level programs.
• Create and distribute accurate Banquet Event Orders, group resumes, and floor plans.
• Maintain complete event files in Delphi, Opera and diagramming systems.
• Track changes in real time and update documentation per SOP deadlines.

Skills

Event planning

Budget management

Leadership

Vendor management

Education

Bachelor's degree in Hospitality Management, Business Administration, or related field

Tools

Delphi

Opera

Diagramming tools

Job description

Q Center is seeking an Assistant Director of Conference Planning to lead daily conference operations and ensure flawless event delivery. You will partner with the Director to drive client satisfaction, manage budgets, and coordinate cross-department workflows across the property.

The role emphasizes execution excellence, strategic leadership, and hands-on oversight of on-site events, while mentoring planning managers and coordinating vendor relationships to uphold Q Center's service standards.